Support
How can we help you?
Our support team is here to help you get the most out of RivalReport. Choose the option that works best for you.
- Email Support
Get in touch with our support team via email. We typically respond within 24 hours.
- Live Chat
Chat with our support team in real-time during business hours.
- Phone Support
Call us directly for immediate assistance with your account.
- FAQs
Find answers to commonly asked questions about RivalReport.
Common Questions
Frequently Asked Questions
Find quick answers to common questions about RivalReport.
- How do I add competitors to my account?
- You can add competitors through the dashboard by clicking on the "Add Competitor" button and entering their website URL. Our system will automatically start monitoring their activities.
- How often are reports generated?
- Reports are generated weekly, typically on Monday mornings. You can also set up custom alerts for real-time notifications of significant changes.
- Can I export my reports?
- Yes, all reports can be exported in PDF, CSV, or Excel format directly from your dashboard.
- How do I cancel my subscription?
- You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.