Support
Practical help for getting set up, reading reports, managing billing, and connecting the tools your team already uses.
Start here
The shortest path to a useful first week
If you are new to RivalReport, these are the three things most people need first.
Common tasks
Pick the path that matches what you are trying to do
We folded the old docs and guides into one support hub so setup, billing, integrations, and troubleshooting live in a single place.
Plans and pricing
See what is included in Standard and how the free trial fits in.
Billing and account changes
Update payment details, review invoices, and manage your subscription.
Add or edit competitors
Manage the companies you are tracking and keep the brief focused.
Resolve common issues
Use the troubleshooting articles to fix the most common problems quickly.
Knowledge Base
How can we help you?
Browse our knowledge base to find guides, tutorials, and answers to common questions about RivalReport.
16 articles across 5 categories
Getting Started
Learn the basics of setting up and using RivalReport
Getting Started with RivalReport
Learn how to set up your account and start monitoring competitors in minutes
Adding and Managing Competitors
How to add, remove, and organize the competitors you're tracking
Understanding Your Reports
Learn how to read and get the most value from your weekly intelligence reports
Features
Detailed guides for each monitoring feature
Pricing Page Monitoring
Track competitor pricing changes and get notified when they update their prices
Hiring Signal Tracking
Monitor competitor job postings to understand their strategic direction
Ad Campaign Tracking
Monitor competitor advertising across Meta, Google, and LinkedIn
Website Change Monitoring
Track meaningful changes to competitor websites and get notified of updates
YouTube Channel Tracking
Monitor competitor YouTube channels for video content and growth metrics
RSS Feed Monitoring
Track competitor blogs, changelogs, and other RSS feeds automatically
Integrations
Connect RivalReport with your favorite tools
Account & Billing
Manage your subscription, payments, and team
Troubleshooting
Solutions to common issues and how to get help
Can't find what you're looking for?
Our support team is here to help. We typically respond within 24 hours.
Contact Support